Privacy Policy

Our Privacy Policy

This Privacy Policy sets out the principles governing our use of the personal information which you give to us, or we obtain about you, via the web. By using this website, you agree to this use. We ask you to read this Privacy Policy carefully. Any dispute which may arise over privacy will be subject to this policy, any fair processing notice given to you and the provisions of UK laws.

We may change our Privacy Policy from time to time. Therefore, we ask you to check this Privacy Policy occasionally to ensure that you are aware of the most recent version which will apply from the time you access this website. We will of course notify you of any changes where we are required to do so.

Aggregate Information

In common with many organizations, we may monitor the use of this website by collecting aggregate information through the use of cookies (see below). We may collect information about the number of visitors to the website, to each web page and the originating domain name of the visitor’s Internet Service Provider. This information is used to understand the visitor’s use of the website. We use customer contact information from the registration form to send the user information about our company. This website collects information only for internal purposes.

Personal Information

Personal information will not be shared with or sold to any third party (outside HOH Charitable Trust). Personal information is collected only for developing our mailing list, dealing with requests to volunteer, processing donations and other communications received by us. E-mail addresses are used only to deliver requested information. This website may contains link to other sites. HOH Charitable Trust is not responsible for the privacy practices or the contents of such websites.

Your personal data is only processed in the event that a legal basis to do so exists. This legal basis may be derived from a law, a contract or your previous express consent, insofar as the processing of your personal data is required.

Use of Cookies

Like many other websites, HOH Charitable Trust’s website may use cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

Main Cookies used on our site:
Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Protecting your information

We have in place appropriate security policies which are intended to ensure, as far as possible, the security and integrity of all our information, including your personal information. Where at all possible and economically viable, anonymisation and pseudonymisation measures are applied to ensure that your actual identity is not discernible or cannot be re-established without recourse to a disproportionate amount of effort.

Right to erasure

You have a right to erasure. If you request your data to be removed from our services, databases and servers. You can write to us to be request erasure. In instances where we have transaction information in terms of sales or purchases. These may need to be retained for the minimum amount of time that HMRC requires us to. After this period has lapsed we’ll erase any data we hold on you.


We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Opting out of any further communication

If you have elected to receive information about our products or services, and you wish to opt out of receiving such information, then you can do so by using the Contact form to send us your request.

Accessing and Correcting your information

If we process personal information about you, then you have a right under data protection law to request access to that personal information. You also have a right to require any inaccuracies in your information to be corrected free of charge. You can ask us to modify your details by using the Contact form.

How to contact us

If your personal details change, if you change your mind about any of your marketing preferences or have any feedback and questions on this Privacy Policy, please contact us in the following manner:

By email at

By writing to us – HOH Charitable Trust, 250 Lower High Street, Watford.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in March 2021.